I just returned from 5 days camping in the Sierras, well rested and recharged.
Checking to see what I missed on the "Portal" since I have been away.
Interesting developments in this thread. A few thoughts ( I may ramble slightly).
Both Mario and I started Adventure Trailers in part to remove ourselves from industries and employers who were unscrupulous, had little integrity, would compromise quality for savings, and failed to value their customers. As a company who values all of these ideals we set the bar high and live by it every day.
We have created a loyal customer base, in part due to our policy of taking care of our customers and going the extra mile.
We believe in offering advice to those who ask for it, and we are willing to share the knowledge we have gained.
We find ourselves in 2008, seven years after forming the company, at the leading edge of off-road trailer manufacturing and design.
All good things.
We also find ourselves as an established company, leaders in the industry, and somewhat open to abuse for being where we are and what we are. I think this is to be expected due to our pole position.
For those of you who know us, Mario, Scotty, and myself, the negativity may seem unjust. We give freely of our ideas, we help you with your design issues, and we try to give unbiased opinions. If you are one of our customers you know we are a phone call or an e mail away, and we fix any problem you may encounter, sometimes before it happens. We'll also share our food and a cold beverage with you.
There is no issue when you know us or have some history with us. To those new to the forum, or off-road trailers we could be anyone. We haven't yet earned their trust or respect. We hope we will be able to do so by continuing to run a company that has the highest commitment to integrity, to continue to produce exceptional product, and share our ideas and knowledge.
I'm not certain how we gained your respect and trust, there must have been some process that you went through to get you there, everyone has to go through it.
Some people are just at the start of the process, and in my mind need to be gently and genuinely moved forward. Not everyone is going to agree with us or like us, and that's OK too, they just need the opportunity to see us for what we are and decide from there.
We value what you all have to say, the good and the not so good. So long as we remain truthful and respectful of one another we remain strong as a community.