Ruffin' It
Explorer
I don't see it as a huge problem. Every single time there is a recall, any company is going to fight it. Every single time they "win" that fight, they are going to have some sort of documnetation. I don't think it is bragging to be happy about them averting a more serious recall.
I think America has a strong "anti-big business" ebb right now with what is going on wth the banks and Toyota just got caught up in the general tide. There is also a strong undercurrent of the (generally misguided) Buy American sentiment right now which isn't helping. Honda has a recall for airbags that are going off hard enough to kill passengers, but you hardly hear about it.
As for the CEO remaining quiet for too long; that is a cultural matter, pure and simple. Toyota has become the great company they are today mostly due to adherence to their Japanese values. Not discussing problems is part of the culture they are steeped in. It is more a matter of us expecting something different than them doing something wrong.
Personally, I wish I had the money to buy a new car right now. I'd be at the dealership making a great deal on, what I feel, are the best made cars in the world.
I think America has a strong "anti-big business" ebb right now with what is going on wth the banks and Toyota just got caught up in the general tide. There is also a strong undercurrent of the (generally misguided) Buy American sentiment right now which isn't helping. Honda has a recall for airbags that are going off hard enough to kill passengers, but you hardly hear about it.
As for the CEO remaining quiet for too long; that is a cultural matter, pure and simple. Toyota has become the great company they are today mostly due to adherence to their Japanese values. Not discussing problems is part of the culture they are steeped in. It is more a matter of us expecting something different than them doing something wrong.
Personally, I wish I had the money to buy a new car right now. I'd be at the dealership making a great deal on, what I feel, are the best made cars in the world.
http://consumerist.com/2010/02/toyo...ng-100-million-with-2007-floormat-recall.html
http://consumerist.com/2010/02/tran...otas-lentz-defend-themselves-to-congress.html
http://consumerist.com/2010/02/tran...otas-lentz-defend-themselves-to-congress.html
Not sure if it's blown out of the water....very serious.